Retail & F&B Platform Enhancement

A retail and F&B operator needed a modern reporting platform to replace legacy systems with limited scalability. Eastgate delivered a cloud-native solution with real-time POS integration, automated reporting workflows, and responsive dashboards enabling instant access to business metrics.

Challenge

• Legacy reporting engine with limited query capabilities and outdated user interface
• Manual data entry processes causing delays in insights generation and decision-making
• Lack of real-time data synchronization between POS systems and reporting platform
• Difficulty scaling reporting infrastructure to handle growing transaction volumes

Solution

• Cloud-native reporting engine built with modern architecture for measurable insights
• Real-time data synchronization integrated with POS systems using socket-based protocols
• Automated data pipeline reducing manual entry and improving data accuracy
• Responsive dashboard enabling instant access to business metrics and KPIs

Architecture

Outcome

• 30-50% improvement in reporting performance and query response times
• Reduced POS sync latency to <25ms with real-time data availability
• 40% improvement in operational efficiency through automated reporting workflows

Tech Stack

• Backend: Java, Node.js
• Frontend: React
• Data: PostgreSQL
• Infrastructure: AWS