Healthcare Management Platform

Eastgate built a scalable digital healthcare platform for a European insurance client, automating claims processing, dental charting, and fraud detection across a microservices architecture. The platform integrates AI-powered dental X-ray and image analysis modules to improve treatment verification accuracy. An ongoing Dedicated Team engagement serving insurance companies and healthcare providers at scale.

Challenge

• No unified platform to streamline interactions between insurance companies and healthcare providers.
• Manual claims processing was slow and error-prone, requiring automation and AI-assisted validation.
• Dental charting and treatment management lacked digital tooling for accurate, auditable records.
• Needed AI capabilities for dental image analysis to improve claim verification accuracy and reduce fraud.

Solution

• Designed a scalable microservices architecture deployed on Kubernetes for high availability and reliability.
• Built a React-based web platform with secure authentication using Keycloak and OAuth2.
• Developed AI-powered dental charting and X-ray analysis modules to support treatment validation.
• Implemented fraud detection and claims processing workflows across insurance and provider workflows.

Architecture

Outcome

• Reduced insurance claim processing time by 60% through workflow automation.
• Decreased manual verification workload by 40% via AI-assisted dental image analysis.
• Processed over 10,000 patient records securely on the platform.

Tech Stack

• Backend: Spring Boot
• Frontend: React
• Data: PostgreSQL
• AI/ML: AI Image Analysis
• Infrastructure: Kubernetes, Azure
• Tools: Keycloak