Augmented Reality Service Visualization Platform

Augmented Reality Service Visualization Platform - Eastgate Software

/ Service / Japan / 6 months /

AR Interaction Latency
<150 ms

AR Interaction Latency

Development Effort Reduction
30-40%

Development Effort Reduction

App Stability
99%

App Stability

Client
Confidential
Industry
Service
Region
Japan
Period
6 months
Engagement
Project-Based

Summary

The client needed a mobile application for service information visualization with interactive 3D capabilities. The solution required seamless augmented reality (AR) technology integration, native mobile performance, and end-user configuration capabilities. They sought to deliver an immersive visual experience with minimal latency and high reliability.

The Challenge

01

Mobile application needed interactive 3D visualization capabilities

02

AR technology integration required low latency and smooth user experience

03

Native mobile performance critical for handling complex 3D models

04

End-user configuration requirements added complexity to development

The Solution

01 AR integration on proven SDKs

Augmented reality is built on established, optimized AR SDKs (ARKit and ARCore) rather than a custom stack, which is what keeps 3D service visualization at a usable frame rate on handsets the client's users already carry.

02 Native mobile development

The app is written natively in Swift and Kotlin. Complex 3D models and low-latency AR leave little headroom, and native builds are where that performance is available.

03 3D model handling and rendering

Model handling and rendering were optimized so large service assemblies load and stay interactive on a phone, which is the difference between an immersive view and a slideshow.

04 End-user configuration framework

A flexible configuration framework lets end users customize what the app shows without a development cycle, which was a requirement rather than a convenience on this project.

Eastgate Software engineers at work

Inside the build

Interactive AR mobile application for service visualization

The Results

Nothing stutters

Sub-150ms AR interaction latency enabling smooth real-time visualization

Shipped sooner

30-40% faster development through optimized mobile frameworks

Works on the handsets they own

99% app stability and performance across diverse devices

Customers grasp it faster

Immersive service visualization improving user understanding and engagement

Tech Stack

Frontend

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